Friday, November 16, 2012

Design thinking empowered by crowdsourcing


Today’s society face huge disruption caused by the spread of social media technologies, the urbanization of the planet, the rise and fall of nations, global warming, and overpopulation. The continuation of consumerism and the way we encourage consumerism through design thinking is questioned; a large portion of the design community aims for a new relationship between design and society.

Several alternatives to consumerism have been advanced with more or less of success. One retain my attention particularly, it is the concept of crowd sourcing revealed by Jeff Howe who advocate that the power of the crowd is driving the future of business. Howe present hundreds of case studies on which the crowd has been determining to the drive of business. Howe does not only defend crowd sourcing as a mono-directional relationship from crowd to business. He present crowd sourcing as a bipolar relationship on which people and business create new arena of development for the benefit of both ends.


Howe was one of the first scholars to use the term “prosumerism’ to define the relationship between people and business in the process of co-creation. Like Howe I believe in the power of people and their ability to craft tomorrow’s industry. As connected individuals, people can leads business and development politic for a better world.

Wednesday, September 19, 2012

The profile of contemporary individuals


From a sociologic perspective, Professor Jacques Paitra announced in 2004 the raise of the ‘society of autonomy’. He depicts a modern society on which individual temps to gain autonomy and become vibrant social players, by taking initiative of all kind to fitful their passion and aspiration. With the raise of social networking Paitra’s prediction has never been so truth. Any individual in the world today can manage his social network at the finger touch connect with their pairs and create vibrant projects. That new social construction is impacting politic, social and economy.

The definition of “Self” is continuously involving and studied by anthropologist, sociologist and philosopher to the benefits of corporate and society leader. The University of Toronto promote extensive research with regard to the hybridity of the contemporary culture. “Hybridity, neither stranger nor familiar” was the name of an international research project they conducted in 2010.

The amount of research dedicated to the theory of self are still limited and mostly explorative. Here is a personal finding I have been using for the past 6 years to justify my research process is several projects.


Self-identity involve with the development of technologies and society. Here is a chronology of ‘self’ identification moving from Nation to Tribe and then Avatar from 1938 till date. It may be representative of the evolution of “self” in the contemporary culture.

Nation: Individuals identify themselves with respect to their culture, religion and nation. The boundary of identification is clear and structured. I associate the date of 1938 to the creation of the Volkswagen Coccinelle by Ferdinand Porsche who represents le National-Socialism of Hitler. The notion of ‘Self’ is therefore associate to the nation, its code and artefacts.




Tribe: As globalisation took place the term “tribe” were extensively used to describe connected individuals across the globe who share the same values regardless their nation and culture. The boundary of identification is fuzzy by nature since people come from diversified cultural background to embrace new code and value. The date of 1968 refers to the social revolution during which traditional values have been questioned. The hippie formed communities with new ideal of society. The notion of community identification still remains important.




Avatar: As people get extensively exposed to hybrid identity, they self-identification involve rapidly and deeply. This is accentuated by the culture of autonomy described by Paitra. The Generation Z require instant way of responding to identity issues and temps to fall into “Avatar” identity. The avatar is a unique individual who change his identity and the way he present himself instantly with regard to environment and life situation. Initially popularized by video games, the avatar culture takes all segment of the society with a multitude of possibilities individuals can switch from in real world as well. The avatar culture is bound to grow as geo-cultural distances continue to collapse. I retain the date of 1992 for the emergence of the Avatar culture; it is the birth of Internet for the general public and the beginning of 3D video games with Avatar. Gamers have an active role on the world they project themselves. Similarly the internet becomes a virtual universe of signs that make sense to the user leading him in re-shaping his own identity.




We are now 20 years, from the beginning of the Avatar culture. Since 2012, The MTV Show – Catfish initiated by Nev Schulman beautifully present American people leading several fake identities over the internet for years. It is not rare to find people today who have no social connection with their surrounding and an active social life with the virtual world. They may keep their real identity or been ‘catfish’ (fake identity). The fact is that people find online values that may not be available in their physical neighbourhood. Without falling in the extreme of fake identity, the catfish phenomenon is representative of changes in society. People are more likely to lead an isolated identity within the hyper connected world on which they find repairs more that in reality. The development of ecommerce also encourages people in reaching niche markets that respond to their personal aspiration.

Globalisation both merges and singularises individuals in a contradictive effort. This complexity of “self” identification is on the heart of every individual and is one of the greatest challenges for the future of design.


Wednesday, March 7, 2012

Design thinking to open new world

People have the tendency of believing that nothing can be invented and that the role of designer is reelected to innovation.

It is questioning me why the word "Innovation" has become so predominant in the past decades whereas our forefather were speaking about "Invention".

I believe the real issue is not about the weakness of the designer not been able to "invent" but the weakness of the innovation ecosystem that does not allow him to be inventive. To become inventive a company need to move out of the comfort zone of innovation and open new area of development that are outside the work-frame of business.



Our role as design thinking specialist is to help companies open the way to new area of business development. That challenge require the opening of a "New World". Opening a "New World" sound scary from a business perspective as we are used to structured process to achieve business success.



Does it means that the business is going to be taken into dream, or imaginary solution?

As fare the dream is limited to conceptualization and idea there is no harm for the designer to be taken into dream. As business design specialist we have solution to take back the dream into reality and create tangible solutions that can be implemented to create successful business solution.Thus, How to open the new world?



Opening the new world require the knowledge of the existing world, his rules and limitations. However design thinker should be prudent not to restrict the new world to an extrapolation of the existing world. Opening a new world require creativity and audacity.You may gather data on the existing business, demographic data, social behavior trends or any artistic experiment that give meaning and substance to the new world.

How to get my team into the new world?



If your company has a proper brand and innovation culture. Getting people into the new world will be easy. In fact, if you company has a culture on innovation, they understand its rules and force of motivation. Getting into a new world will be like playing an other comedy in another scene decoration.However, if your company has a weak brand culture creating a new world can be little challenging. Sharpening your team brand culture will help. Simple exercises like scrap-booking, visual trends, visual mapping, can help you in developing that culture.As people get confident with classified insights the new world take shape as a creative environment to share idea.The workshop moderator will insure everyone get the chance to develop and present his ideas. Contribution to each other ideas and collective spirit can help, however competition can also become a factor of motivation. The moderator will be able to judge what the best solution is.Remember that at the end of the day, we are working towards a collective success and individual contribution may not be so important.



Exploring the new world can be a never ending source of idea. Design thinking moderator will know not how to classify ideas, but how to classify family of idea. In such way that the new world can be re-open again and again.That stage of information classification is most probable the most critical aspect of a successful design thinking workshop.In fact, there is many design team (organisation) who never open new world, but also never close them. They work on "inspiration" what means that they bring to the business new ideas as it goes. Such unstructured way of working only en-up into asphyxia and rarely translate into success.

A team comparing solutions and concepts before closing the world.



You and your team would never feel unsatisfied if you know how to close the world of idea. You have tools and solutions to continue alimenting the innovation ecosystem throughout the years. A regular meet up would be more than enough to re-open the world and productively access new insights without complete introspection.